Tec Mate

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We are looking for volunteers that can help to inspire people who may not currently know how digital technologies could benefit them and to encourage them to give it a try. TEC Mate learners may simply want to know how to get started, or may need guidance to do a specific task digitally.

The aim of TEC Mates is to help bridge the gap between getting started and becoming a confident, independent user of digital applications and devices. TEC Mates Volunteers would work with people on a one-to-one or small group basis in libraries and digital hubs for example. As a TEC Mates volunteer, you would not need to be an
expert in all things digital, but if you have a good all-round knowledge and enjoy helping others then it could be
the right volunteering role for you.

As a TEC Mate volunteer, we would support you in developing your own skills so that you can also learn and help others at the same time. We hope the role would give you a great deal of satisfaction and it may also help you to make use of existing and new skills learnt through volunteering in other ways e.g., Future employment.

What skills do I need?

We will be looking for people with a good all-round knowledge of Smart Phone/Tablets/Chromebooks/
Laptops/Smart Speakers, Bulbs and Plugs, and the enthusiasm to help others gain the skills they need. Ideally, we
would like you to be able to show people how to use digital technology and guide them as to how Technology
Enabled Care (TEC) could be beneficial to them.

We are looking for volunteers who can do some of these things:

  • Can browse websites and use a search engine
  • Can send emails and complete online forms
  • Can shop online including online banking
  • Can use WhatsApp, Zoom, Teams and other video mediums
  • Can help with applying for jobs
  • Can explain about Internet security and staying safe online
  • Can help with chrome books, tablets, smart phones, Laptops, Smart Speakers, Bulbs and Plugs
  • Can use Microsoft Office e.g., MS Word, Excel.
  • Are willing to help others e.g., relatives, friends, neighbours, local groups


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 09/11/2021

End Date: 31/05/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Flexible dependent on when sessions take place

Posted for

Register your Interest


  • Civic Responsibility and Communities
  • Employment, Education and Training
  • Older People


  • Computers, IT and Websites

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