Volunteer Adviser

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We are about to start a new round of our volunteer advice training programme.

As an adviser you will give advice on a range of enquiry areas including welfare benefits, debt, employment, housing and consumer issues,  using a national information system.

We currently provide advice by telephone and email but in normal times we also provide face to face advice.

You need to be able to volunteer for 1 or 2 days a week

Initially working from home but we hope that post lockdown you will be able to provide advice from our office in Clacton-on-Sea or one of our outreach sites in Frinton, Walton on the Naze or Harwich

What skills do I need?

You don't need any previous experience or training. If you are passionate about people's rights, willing to learn, have a non-judgemental attitude, and want to help people in your community, we will give you the training you need for this role.

Our training is  comprehensive and includes all the advice areas we cover as well as practical skiils such as interview skills, negotiation and caserecording. 

Its covid safe as its currently on-line and via zoom.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
    We are committed to equality & diversity
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
    Comprehensive training programme
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 02/02/2021

End Date: 02/02/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Posted for
Citizens Advice Tendring

Register your Interest


  • Disability
  • Health and Social Care
  • Older People


  • Administration and Office
  • Computers, IT and Websites
  • Legal Work

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