Volunteer Befriender

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  • To provide one to one companionship and support to adults feeling isolated and lonely.
  • To provide company, support and encouragement to people who would like to feel included in community services and activities.
  • To be a caring listener for people who may not have others they feel comfortable talking to.
  • Accompany people to groups, activities and events that they would not go to alone.
  • Support people to feel confident using public transport.
  • Visit people at home to offer company and friendship (if home visits are agreed with the Befriending Team)
  • Try new activities with people wanting to broaden their experiences.
  • Work towards the goal that is agreed with the person you are befriending.   
  • Give regular feedback to the Befriending Team on progress made towards the goals.

·        Alert the Befriending Team immediately if there are any health, safety and wellbeing, or safeguarding concerns

Please note - due to current safeguarding measures, this role will involve providing support by telephone at the present time.

What skills do I need?

  • ·        Patience
  • ·        Empathy
  • ·        Able to encourage without being forceful
  • ·        Have good listening and communication skills
  • ·        Be non-judgmental in approach
  • ·        To manage appropriate boundaries in the befriending relationship
  • Interpersonal skills
  • Sensitivity to the needs of others
  • Good spoken English is essential


  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 21/11/2019

End Date: 21/11/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

To suit the volunteer - this role can work alongside a full time job. Please note - due to current safeguarding measures, this role will involve providing support by telephone at the present time.

Posted for
Essex Befriends

Register your Interest


  • Mental Health
  • No specific interest
  • Older People


  • General Helping
  • Supporting Charities
  • Supporting People and Befriending

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