Volunteer Befriender

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Purpose of the Role

· To provide one to one companionship and support to adults feeling isolated and lonely.

· To provide company, support and encouragement to people accessing community services and activities.

· To be a caring listener for people who may not have others they feel comfortable talking to.

· Complement the professional services offered by Futures in Mind and external providers.

· Identify others who would be interested in becoming a volunteer.


· To attend the induction and training provided by Futures in Mind for your volunteer role.

· Be in recovery from substance misuse, and/or stable with your own mental health.

· To commit to befriending for at least 6 months.

· Be available to attend regular (minimum weekly) face-face befriending sessions with service users in community settings.

· To attend group and individual volunteer support sessions with Futures in Mind Service Coordinators.

· Respect confidentiality, personal space and equal opportunities for everyone. Maintain impartiality.

· Be able to work within Professional and Personal Boundaries as set out by Futures in Mind.

· Understand the importance, and process for reporting any concerns or safeguarding to the relevant people/organisations.

· Awareness of the importance of your own wellbeing and a commitment to sharing your limitations with other volunteers and Service Coordinators.

· Listen to service users effectively, offering informal support and if necessary signposting within Futures in Mind or to an external organisation.

· Ensure the Community Code of Conduct is known and adhered to.

· Be an ambassador for Futures in Mind in your community.

What skills do I need?

Person Specification

· Good people skills. · To be a kind and compassionate listener. · A friendly and approachable manner. · Non-judgemental and inclusive attitude to all people involved with Futures in Mind. · Basic administration skills. · Willing to have enhanced DBS check for working with vulnerable adults. Role Benefits · Increased personal confidence and self-esteem. · Volunteering is a useful addition to your CV or application for further education opportunities. · Receive regular supervision for ongoing support and guidance. · Helping to have a sense of purpose and regular routine. · Personal satisfaction from helping others in their journey of recovery. · Giving something back to the community that has supported you. · Develop new skills, and enhance existing attributes. · Be part of an innovative and inclusive service. · Access to ongoing training, and support to enhance skills and knowledge within the substance misuse/criminal justice/mental health sector.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 01/09/2020

End Date: 01/09/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

flexible we will work with you


This opportunity is available Countywide.

Posted for
Futures in Mind

Register your Interest


  • Civic Responsibility and Communities
  • Crime, Victims and Offenders
  • Disability
  • Employment, Education and Training
  • Environment
  • Fitness and Sport
  • Health and Social Care
  • Homeless and Housing
  • Mental Health
  • Older People
  • Substance Misuse and Addiction
  • Wildlife and Animals
  • Young People


  • General Helping
  • Supporting Charities
  • Supporting People and Befriending

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