Volunteer Reservist

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Volunteers are currently required to assist hospitals across Mid and South Essex, especially in an emergency situation.  The aim is to alleviate the work carried out by nurses, which can be undertaken by volunteers, for instance a Ward Runner to take items between wards or other parts of the hospital. 


We ask that volunteers are able to commit to at least four hours of their time per month.  They will be asked to agree to undertake training, be DBS checked and provide photographic ID to protect the vulnerable patients.


The opportunities involve them providing days and times of a week when we can call upon them should the need arise, possibly in an emergency situation, for example; staff sickness, absences or a sudden influx of patients.  It is not a regular slot each week which the volunteer has specified their availability. 


The opportunities are listed below, but are quite fluid and will be revised as a need is identified:


Mealtime Companion Volunteer and Catering Runner

The purpose of this role is to improve patient nutrition by providing feeding support and social care at mealtimes, resulting in better nourished and hydrated patients and assisting Catering staff with the handing out of meals.


Administration Support Volunteers

This could involve meeting and greeting visitors to the wards and taking their temperatures.


Administration and Discharge Volunteer

The purpose of this role is to assist patients on arrival or discharge from hospital.  Discussing and assisting the patient to be signposted to the correct services, such as, EWS for help with weight loss management, smoking cessation etc, or The Cinnamon Trust who provide care for pets whilst the owner is in hospital.  Pamphlets will be provided detailing these organisations.  Volunteers will be asked to familiarise themselves with the pamphlets, enabling patients to be signposted to the correct organisations and support.


Ward Runner

The purpose of this role would be to assist staff needing to transfer items to or from the ward, thus allowing staff to concentrate on their duties


Providing Ambulance Crews with Refreshments

This role will involve the making of refreshments for the ambulance crews between calls. 

Dementia Buddy

The purpose of this role is to provide friendship, conversation and activities for those people living with dementia.

This information can also be found using the following link https://midandsouthessex.teamkinetic.co.uk/

What skills do I need?

There are no formal skills required albeit that the volunteer:


·         has a passion to volunteer

·         are compassionate

·         works well in a team

·         has good time management skills

·         has a positive attitude

·         has a willingness to help

·         wants to make a difference


Before volunteers are able to start volunteering, they will need an enhanced DBS certificate (Disclosure and Barring Service), if the volunteer does not already hold a DBS certificate, MSE NHS will organise and pay for that to be undertaken. ID checks will also be carried out.  


We will also ask the volunteer to undertake online training which will be specific to the role/s.  They will obtain a certificate once the training has been completed.  There are 11 modules within the training which will take approximately 3.5 hours to complete.  These can be gradually completed, as their time permits. 


Any out of pocket expenses will be reimbursed on production of a receipt.


  • Accessibility
    Specific needs will be catered for where possible
  • DBS check required
    Will be requested and paid for by MSE ICB NHS
  • Equal opportunities policy
    Online training
  • Expenses reimbursed
    On production of receipts
  • Health and Safety Policy
    Online training
  • Ongoing support
    Provided by Volunteer Coordinator
  • Suitable for under 18s
  • Training provided
    Online training
  • Volunteer induction
    Provided by MSE ICB NHS
  • Volunteer policy
    In place, provided by MSE NHS
  • Volunteers covered by insurance
    Provided by MSE ICB NHS
  • Written role description

When can I volunteer?

Start Date: 24/11/2022

End Date: 24/11/2024

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

The Reservist Volunteer role covers all days including Saturdays and Sundays, morning, afternoon and evening. They need to be available ASAP in order that training and checks can be undertaken prior to the volunteering role commencing.


Broomfield Hospital
Court Road

Basildon University Hospital
Nether Mayne

Southend University Hospital
Prittlewell Chase

Posted for
Mid and South Essex ICB NHS

Register your Interest


  • Disability
  • Mental Health
  • Older People


  • Administration and Office
  • Advice and Information
  • Supporting People and Befriending

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