Ward Helper

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Volunteering at St Helena

We ask that all volunteers must be sympathetic to and be able to project the philosophy, vision and values of St Helena Hospice. 

Benefits of being a St Helena volunteer include:

  • The opportunity to develop new and existing skills and gain experience in the workplace
  • The opportunity to make new friends in your local community
  • The satisfaction of knowing you are making a difference to people facing incurable illness or bereavement
  • Full support of a specified line manager within a dedicated team 
  • Volunteering has been proven to help improve mental health and is therapeutic by keeping you active
  • Regular news and updates about what's happening at St Helena so you feel part of the team
  • Gives you a sense of purpose - the feel good factor!

Role summary

To participate as a member of the Catering Team involved in the provision of care to the patients, families and staff. Work alongside both the nursing and catering staff ensuring good communication and liaise between these areas. 

As this role will involve close contact with Hospice patients, a full DBS check will need to be carried out before a start date can be offered. 

Main duties of the role

• Wear appropriate supplied uniform and identification badge,

• No jewellery other than a wedding band.

• Collect copy of daily bulletin from Ward Reception.

• Report to the Cook-in-Charge.

• Ensure that Hygiene, Health and Safety, and Fire Regulations are adhered to at all times.

  • Be flexible and aware of the needs of the service and assist as appropriate.

• Serve refreshments and meals to patients, visitors and staff.

• Prepare dining room for appropriate meals.

• Be prepared to collect provisions from local stores if necessary.

• Be willing to assist a patient with food.

• Agree break time with the Duty Cook.

• Ensure area around beds is kept tidy and hazard free, removing unused stools, chairs, crockery food trays as appropriate. (This is particularly important in order to maintain a safe environment and maintaining infection control for patients at all times).

• Maintain confidentiality and data protection at all times.

What skills do I need?


Training & supervision

Full training will be provided which will include Manual Handling, Health and Safety and Food Hygiene

Knowledge & experience required

Previous experience useful but not essential

Personal attributes

• Passionate about St Helena

• Attention to detail

• Good communication skills

• Reliable, conscientious, with a sense of humour

• Team player with a friendly outlook

Details

  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 17/10/2023

End Date: 17/10/2024

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Location

Unit 1, The Atrium
Wyncolls Road, Phoenix Square
Colchester
Essex
C04 9AS

Posted for
St Helena

Register your Interest

Interests

  • Health and Social Care
  • Older People

Activities

  • General Helping
  • Practical Skills
  • Supporting People and Befriending

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